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if the browser you use doesnt do that by default you need to install some software to manage your downloads

Yes, looking into it.

Yes, within this year.

We are working on it. You will see new payment methods withing this year.

Some updates in our sites (R18.com/LITE): - HTML5 player give you the option to choose Bit rates. - HTML5 player work now with Keyboard Controllers. - HTML5 player works now on MS Edge also. - LITE.R18.com has search now. (Very cool auto-complete for Actresses names and Categories) We have...

Key board controllers issue has being fixed.

Thank you for the report. We have been trying to reproduce this issue with different OS and browser but we could not reproduce this. Everything works fine in our case. Also latest Firefox release is 53 ( https://www.mozilla.org/en-US/firefox/releases/ ). Are you using some 54 BETA version of...

R18.com has implemented HTML5 player for Streaming movies also.

Thank you for reporting this bug. It has been fixed now

Thank you for reporting this bug. We are working to fix it ASAP.

As we mentioned before, some studios has the content in HD but do not want other distribution sites (DMM/R18) to sell it so they can keep the exclusivity to sell HD content only from their site. This is a marketing decision made by some Studios that DMM has no word on it.

Yes, We implemented recently that. Many users from this forum requested this feature so Now you can search for DVD ID :)

Thank you very much for reporting this. This was actually a bug introduced recently and it is already fixed. Thank you

In R18.com movie page, please click in the PC icon uder the SUPPORTED DEVICES in the right menu. You will see the movie quality for each individual movie.

Please send me a private message with your registered email and will check for you.

You should be able to use it without problems as it is a VISA card.

If you asked something to customer support your reply should be in your history from this page : https://www.r18.com/my/contact/

Hi, Im Happy to hear it works now. About the customer support. Did you check the reply in your contact history here? https://www.r18.com/my/contact/

Hi, sent me your registered email by private and we will investigate. I just downloaded the same movie file with no problem.

Go to http://www.r18.com/my/library/ and you will find the movie.

Its not really the answer to Erito.com. We work together with Erito.com to license our content. We don't consider it as a rival as we wont give them our content if we do so. The idea behind LITE is to offer an interface very similar to what users are used now with the TUBE sites and try to...

We are going to keep improving LITE during next months. Search engine, actress list etc are some of the next improvements that will be released.

Thank you for your comment. We are going to keep improving LITE during next months. Search engine, actress list etc are some of the next improvements that will be released. There are around 80~100 updates every month. The content is getting updated everyday. Yes, you can see the bitrate for...

Sure. HTML5 just apply to streaming. Donwload will remain as it is.

R18.com has released its child site https://lite.r18.com/ This is a monthly subscription site for only 540 JPY/month (~4.7USD) with 2000 movies getting renewed every month. This site is all in HTML5 with no DRM so it does not need to install any additional player. Many of you have been...

R18.com has released its child site https://lite.r18.com/ This is a monthly subscription site for only 540 JPY/month (~4.7USD) with 2000 movies getting renewed every month. This site is all in HTML5 with no DRM so it does not need to install any additional player. Many of you have been...

Could you please send me a private message with the email you are registered and the credit card brand you are using? I will investigate your issue.

Where are you located at? Do you still have this problem?

We have started some testing with Subtitles in the Anime section. There are some tittles with subtitles already. http://www.r18.com/common/search/n1=QFcXXV1EFgtfXCFWBV1RRlk_/ We are also working in moving all the content to HTML5 player so you do not need to install any software to stream movies.

Sorry, We do not offer PPM at R18.com so Im not aware or the release schedule for this service in Japan.

This content is from PRESTIGE. This conent is not anymore in the official PRESTIGE site or MGS (offial streaming site from Prestige) so it means there is some illegal problem with the content.

DOC is part of Prestige so you can find the same content in R18.com and DMM. Unfortunately the channel you are mentioned just has 876 tittles in Mgstage. We do not make so small channels (The only exception is Anime channel).

Be missing also from the "manufacturer" website indicates that the are bigger reason why this content has been pulled (legal etc).

DMM site is not prepared for overseas only credit cards as DMM is just for Japan use only. R18.com is the international site accepting any overseas credit cards.

Yes, Captain Bondage is busy with Moby Dick and Tom Hanks so I am replying here. He is still around reviewing the translations, that is the real reason why he is busy. We release around 2000 tittles every month and we are already very busy translating the tittles of this movies. We would love...

As I mentioned before the Japanese adult industry is having some trouble in the last past month for some incidents. You can read in detail about this here: http://www.japantimes.co.jp/news/2016/07/02/national/media-national/porn-industry-takes-first-step-toward-recognizing-problem/#.V5cSEY74Nvg...

Sure, you are free to purchase from DMM. Just you need to understand that DMM is for users in Japan so it is not guaranteed that the players or tool will work on English computers. Also R18.com use CDN to provide better speed to overseas users. While DMM does not use CDN as it is just for...

Who owns the company is not an issue. Distribution rights is established by region/country. DMM needs to get authorization from makers to distribute overseas.

There are studios that refuse to allow DMM to sell their content overseas. Also even a studios agrees to sell overseas there could be issues between the contract between the actress and the studios to sell overseas. Certain actresses may have contracts with the studios that allow them to sell...

For DEBIT CARD ONLY there is an authorization charge (To check the credit card has founds) and this charge is refunded automatically, then the real item charge is done.

Sorry, could you elaborate a bit more what is the issue you are having?

Dont worry, I can tell you that the VR streaming already exist and DRM is fine with it :P The problem here is the VR Headsets. The amount of people with Headsets is very small at this moment so the people that can buy a VR movie is very limited. First mainstream companies needs to push to...

Ever? No, if there is a market in Japan for this kind of movies there will be more.

It was not a mistake to sell the movie at R18.com in the first place. They asked to remove it recently. We had the ok to sell it until now. There are times where other production companies buy a studio or part of the studio then the license of some movies change and they decide to remove it...

I have contacted the maker. It seems there is no mistake. The maker has indicate that this particular movie should not be distributed to overseas users.

Could you please led me know were is a movie with 800x450 as HD? I would like to investigate this. Movies resolution for Download and Streaming are different. You get better resolution if you download the movie. Usually this movies are market as "HD Download + SD Streaming"

Do you find it difficult to make a purchase in R18.com ? is the purchase flow difficult or we dont have the movies you want?

I think it is a good idea. We can implement a point system a reward users. The kind of system your describe is more complicated that it seems. If it is a general point system that you get points for buying stuff it is not so complicated but getting a special rewards just for movies of XXX...

Y You are right. If it is in DMM it should be in R18.com . I will take a look about this movie.

There is no such thing of us just having right to distribute a movie for a year or less. As mentioned before, there are circumstances that the movies need to be removed because of legal issues. (eg. Actress sued the maker etc).