FileJoker Sponsorship

Hi, everyone. I want to buy a filejoker premium VIP key from filejoker.net using paypal. The whole process is just quite strange for me so I want to ask for other's opinion. I did everything on filejoker.net homepage and up to paying using my paypal account is quite straight forward, but in the beginning it only charge me 0.01 Europe and send me an email said that I have to click on the link in that email to some other side to purchase an ebook item, but told me not to worry that I will get a 90 days premium key instead. From this point I was not very comfortable to keep going so I didn't click on that link. I message filejoker's contact yesterday but I got not reply so far, so just want to ask everyone that is this the normal process for buying a VIP key from filejoker? Sorry for the long message.
 
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I'm getting the error "Your download has not finished yet." When I haven't even started a download yet. Does this go away on its own after a bit and if so, how long exactly?

It got triggered when I tried to download a file bigger than 5GB and got the error "There is not enough traffic available to download this file. You have: 5000 MB out of 5000 MB left."
 
Sent 2 ticket since I get "Wait 2 hours 6 minutes 44 seconds to download for free." regardless of how long I wait now.

Hopefully they really got sent since somehow the captcha always fails the first time even though I'm pretty sure it was right. I got 2 error message that were wrong so I don't really know if I can trust when it tells me it was successfully sent.
 
@MaxFJ
Every time I try to download a newly posted FJ link, I get a "File not found" error. It seems to happen in all forums and from all posters. This has been ongoing for 3 or 4 days. I can't be the only person who is experiencing this, but I don't see any other complaints.
 
My issue reset after 5 days. I tried to download something else, the download failed after 4 hours for no reason and now I'm stuck with the same problem all over again.

Still no answer from support.
 
@MaxFJ
Every time I try to download a newly posted FJ link, I get a "File not found" error. It seems to happen in all forums and from all posters. I complained about this 10 days ago, and it immediately got fixed. Thank you for your help Max, but the problem is back again. Any chance for another fix?
 
So I was trying to sign up using visa (using the link on this site), just the cheap one at $19.95 - everything is fine and when I get to approve the payment it wants to charge 404 dkk (Danish currency, it should have been around 146 dkk), sure I get that the exchange rate can be unfavorable but this is equal to $55, seems like a scam to me.

Never mind it seems like it wants to charge me in TRY not dkk so a Turkish currency, the exchange rate seems to be right.
 
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@SamKook, PM me your account details, let's check it out.

@pchan44, you can also PM me exact examples of these files, then we can check it out.

@Immergeil, @OGJUGG, please contact to our support team, if required and we will do our best to help you. Also, please note that we have a few card payment gateways and a few more different payment methods.