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@eshwaa, your files shouldn't be in premium only mode. So, we have reset all settings to default for your account. Also, we would recommend to be careful with settings and contact webmasters manager with any matter regarding affiliate program to get help faster.

@Casshern2, it's not a secret, any partner can see button "Deleted Files" at the bottom of "My Files" page. At this moment we don't have notification about deleted files, but we will think about it. Also, just to remind you, that all questions regarding affiliate program you can discuss with...

@Casshern2, you are able to see the list of deleted files. I sent you details, please check your PM.

@eakeak23, no, it's not because of free account. Please, contact our support team and we will try to help you!

@Ship-Shape please contact our support and clarify all details to get help with this matter.

@Ship-Shape Possible delay between downloads depends on exact file, quantity of attempts, and so on. This delay might be different for other file or other user.

@Ship-Shape There are a lot of possible reasons of connection problem between 2 hosts. Regarding waiting time, yes we have some restrictions for free users as any other host. Premium users don't have any waiting time at all.

Premium users have a high download speed. If you have any issues, please contact our support using "Contact Us" link, clarify details and we will be happy to help you.

@colweb Other affiliates also upload files and post links. Affiliates upload files, and regular users download files, it works this way as a rule.

You can register a new account, if you want, it's not a problem. We sent you details via PM, please check it.

You can restore access to your old account using this link.

Please, note that active and working affiliates don't have to buy premium. Also, please note that main goal of affiliates is upload files and share links. By the way, you are able to upload and post files even without affiliate account, you can do that with a regular account, if you want.

We have replied via e-mail.

colweb Casshern2 Thank you for the feedback. We will think how to improve our cooperation with affiliates. At this moment if any affiliate has some questions or problems, just contact webmasters manager and we will be happy to help you.

@colweb @SamKook @PJB We don't block regular premium users and our affiliate program is free. If you have any question as affiliate or can't download some file, please contact our webmasters manager and we will be happy to help you.

We don't block paid users. As I said before, regular premium users (non-affiliates) never see that message and can download any file. Also, affiliates can discuss any matter with our manager.

We sent you explanation via e-mail. If you still need more details to understand it, then please contact webmasters manager. Also, if you can't download some files, please send links to the webmasters support and we will check it.

Please, check, you should be able to download any files. If you have any question, you can always contact our support and we will be happy to help you.

Our site is good. Please, contact webmasters support, then we will be able to help you to understand situation and how it works.

I have explained you why you see this message and why this is not wrong. You can contact webmasters support for details. Please, check your PM.

Nothing is wrong. This is a restriction to download files by other affiliates. We activate this function individually, by request. So, this message might see affiliates only! Regular users (free or premium) never get this message! So, it's not a problem for regular users. If you have any...

You are welcome!

Yes, you need contact us for affiliate account activation. We have replied via e-mail, please check it!

Yes, it works correctly, but there might be delay up to 10 minutes before files/links will be appeared. If you have any questions or need help, you can contact webmasters support directly.

That's right, possible different usernames, emails and other info makes this very hard technically. We don't have API for that at this moment. But maybe some day we will back to this.

It's a question to forum's admin, but seems it would be technically very hard to determine premium users and term of their premium.

Just contact our support to reset download limit, if required.

Information about limit is placed on our ToS page and everyone can find it at any moment. Almost all of users are OK with this limit. Besides, if you reach your limit we can help you, just contact our support!

We have a few payment gateways for credit cards, please try the other one. Also, we have a few more alternative payment options, you can use them too.

@Casshern2 Thanks for the feedback and your opinion. We will think about that and try to do our best to improve our service and users experience.

@Casshern2 Actually, it works this way because of software technical features. But it's not a problem, because most of customers choose links carefully and use available traffic at reasonable way. And we recommend this way to all of our users.

Yes, it's correct. If you have any questions, you can contact support directly and we will be happy to help you!

At this moment you ARE able to download. Also, we sent you very important information, please check your PM!

Please, note that the download allowance is 50 GB per any 5 consecutive days. Statistic updates every 24 hours, automatically. If you download uniformly, you will always have available traffic. Also, please check your PM.

Information about limit is placed on our ToS page and everyone can find it at any moment. Almost all of users are OK with this limit. Besides, if you reach your limit we can help you, just contact our support!

We have replied via Skype!

Yes, premium users have 50 GB per any 5 consecutive days. Statistic updates every 24 hours, automatically. You can always contact our support team and we will happy to help you!

Yes, you need just send request to cancel recurring subscription and we will do that.

It depends on card and payment method. But we have a few options for card processing and other payment options, so you shouldn't have a problem. Also, you can always contact our support if you need any help!

@Ship-Shape, what you describe does not sound correct. It should be a lot better in every respect. I suggest that you contact me over PM and we will run some tests together, to see what's going on. I can't give you a definite response, beacause I don't know all the details. Get in touch with me...

I'm sorry you feel that way. However, free user limitations on FJ are far more relaxed than industry standard or comparible services. By the way we did not make any changes during last few months.

@Ship-Shape, @KaiEr please note, that countdown, waiting time and other settings might be different, depending on file and uploader. By the way, premium users don't see waiting time, countdowns and a lot of other restrictions.

We have answered you, please check your PM!

We keep files 90 days since the last download by default. So, it's individually, some files might be kept forever, some of them might be deleted earlier for some reasons, if required.

Answered via PM and Skype!

Please, check your PM.

Maybe file was just deleted for some reason. Anyway, you can contact support and ask about exact file, link and traffic.

We would recommend you to fix the problem of "blue-screen-death". This should help you to finish downloads without problems. Also, please note that premium users don't have waiting time between downloads and they can use download software and resume download after interruption.

Answered!

Just try to reupload that file. If you get this problem again, please contact support with details and we will glad to help you!