Yes, they did. And I also contacted support, almost a month ago. But the only answers I'm getting are on this forum, helpful as they are. I'm glad they reached out to KMP but really I'm no closer to resolving anything. If they indeed made a mistake, why do I have to contact support, they should refund everyone who bought the title by themselves. But of course, we don't know what's happening, do we? And that's why I'd like to clear things up before I can consider buying anything from them again, which I would guess is in r18.com's favor just as well.
Discussion about DMM website
- Thread starter CodeGeek
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Waxaxa: I definitely agree with you on support. Some of my friends have waited days to hear back from them when emailing them. If R18 is reading this, *please* upgrade your support capabilities! If users have to post here and comment on your blog to get help, then there's something very wrong.
It was not a mistake to sell the movie at R18.com in the first place. They asked to remove it recently. We had the ok to sell it until now.
There are times where other production companies buy a studio or part of the studio then the license of some movies change and they decide to remove it from some sites. There are also legal actions about some movies etc etc.
Ever? No, if there is a market in Japan for this kind of movies there will be more.
Wait...they have the chance to MAKE the market. That new "masterbation" suit out in Japan uses CGI characters. So some company invested time and money into something that didn't have a market yet. That's innovation. With the capital under the DMM umbrella they could easily entice customers into supporting this market creation purely with content, the VR headgear and hardware already exists.
Edit: Oh...wait again. Just realized they wouldn't be able to apply DRM to anything VR related. So they probably never will.
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Dont worry, I can tell you that the VR streaming already exist and DRM is fine with it
The problem here is the VR Headsets. The amount of people with Headsets is very small at this moment so the people that can buy a VR movie is very limited.
First mainstream companies needs to push to everybody to buy Headsets so the adult market can follow with VR content.
R18.com: I think he means how a studios may have a catalog # like ABC-123, but searching for 'ABC-123' on R18.com and DMM yields no results. DUGA, your competitor, works with these catalog numbers though.
I usually just type the label letters and the numbers like DDT 154 with a space and no dash. Sometimes you get a few pther movies but the other you want is right there most of the time.
A trick I learned from the DMM site which works on R18 too is to add two zeros. So if you're looking for DDT-154 search for DDT00154 instead.
At least with Netflix you're paying a flatrate for everything they've got, on DMM you're choosing to pay for the full unlimited download and streaming of a specific movie, until whoops, sorry, you can't have that anymore for whatever reason. I guess it doesn't really happen all that often but still.
Got a notification for this thread and decided to check my library on r18. And just so it happens they removed another movie from those in my collection. Means I can't access 2 out of 36 movies I bought a lifetime subscription for on r18.com. But hey, that's 94,4% success rate! Amazing, right?
Also, haven't had an answer from their customer support and it's been 3 months.
Also, haven't had an answer from their customer support and it's been 3 months.