FileJoker Sponsorship

MaxFJ

Representative
Mar 9, 2015
188
66
why is my download speed so slow even after going premium?

Premium users have a high download speed. If you have any issues, please contact our support using "Contact Us" link, clarify details and we will be happy to help you.
 

Ship-Shape

Member
Aug 26, 2015
78
39
Started a DL today from FileJoker. Got about 17 MB out of 280. DL got cut, but not by me or by my routing system. Internet connection was not severed at all. Tried to restart, but got this instead. Have to wait 5 hours just to restart the same DL which didn't finish and is completely useless. Unbelievable, and you can't tell me this time "It's not our fault… !".

not our fault?.png
 

MaxFJ

Representative
Mar 9, 2015
188
66
@Ship-Shape There are a lot of possible reasons of connection problem between 2 hosts. Regarding waiting time, yes we have some restrictions for free users as any other host. Premium users don't have any waiting time at all.
 

Ship-Shape

Member
Aug 26, 2015
78
39
5 hours and 18 minutes is beyond excessive for just restarting a download which didn't come close to completing the first time. Not to mention that it will have to restart from the very beginning, and can't be resumed, so in a way you're shooting yourselves in the foot.

With these kinds of tactics, who is going to pay money for "Premium"?
 

MaxFJ

Representative
Mar 9, 2015
188
66
@Ship-Shape Possible delay between downloads depends on exact file, quantity of attempts, and so on. This delay might be different for other file or other user.
 

eakeak23

New Member
Apr 11, 2010
1
0
@MaxFJ i try to download some files , but all end-up at 99% completion and download fail finally.
Can you advise anything that could help?
- i try different browser (ie/ff/chome) but all face the same issue.
- i try to download smaller size of file (around 100 MB) , also fail with same issue.

PS. I use free account, not sure it's because of this or not.
 

MaxFJ

Representative
Mar 9, 2015
188
66
@eakeak23, no, it's not because of free account. Please, contact our support team and we will try to help you!
 
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Casshern2

Senior Member...I think
Mar 22, 2008
7,029
14,512
@MaxFJ , does FJ not have the courtesy of letting uploaders know when and why their files have been removed? I recently just Monday, not even a full calendar week ago, posted a title (https://www.akiba-online.com/threads/bfaa-004-knee-high-collection-new-chapter-asami-kondou.1811010/) and I just happened to see someone's response to that post about a file needing to be uploaded again, but from another member that posted a 1080p version of what I posted. I checked my links just in case, and, just as their's, mine are gone. I received no email saying so, no notice when I logged into FJ, no place in FJ that I've ever found that shows a listing of files that have been removed/deleted with a reason why (or not!). That last feature I have on any other hosts I've ever used.
 
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LoliKing25

Active Member
Jan 9, 2017
312
130
While FJ is a nice service (at times), I find the hassle quite a pain. From what Casshern2 is saying, it seems quite shady that they would not give you any notice of such things. I used to use Depfile to get rare content, but ever since they all but shut down (check their site), it has been a tad tougher to get rare things. Im not sure where FJ is hosted, but no matter where it is hosted, I am terrified by the recent report that the Queen Mary University of London has put out regarding cyberlocker sites. I see tough times ahead for all
 

Casshern2

Senior Member...I think
Mar 22, 2008
7,029
14,512
While FJ is a nice service (at times), I find the hassle quite a pain. From what Casshern2 is saying, it seems quite shady that they would not give you any notice of such things. I used to use Depfile to get rare content, but ever since they all but shut down (check their site), it has been a tad tougher to get rare things. Im not sure where FJ is hosted, but no matter where it is hosted, I am terrified by the recent report that the Queen Mary University of London has put out regarding cyberlocker sites. I see tough times ahead for all
Just read up on that. Interesting!
 

Casshern2

Senior Member...I think
Mar 22, 2008
7,029
14,512
@Casshern2, you are able to see the list of deleted files. I sent you details, please check your PM.
This is NOT something to PM, this is useful for all.

Hello!

You can find the list of deleted files with a reason using this link: https://filejoker.net/files_deleted

All questions regarding affiliate program you can ask webmasters support directly via Skype or email, it's much faster.

Email: webmasters@filejoker.net
Skype: filejoker.webmasters

FileJoker Team
 

Casshern2

Senior Member...I think
Mar 22, 2008
7,029
14,512
@Casshern2, you are able to see the list of deleted files. I sent you details, please check your PM.
Also, aside from "expired" files that page does not explain, mark, or say why files were deleted. And I would need to look to see if anything was deleted, I'm to understand FJ does not email me about them?
 
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MaxFJ

Representative
Mar 9, 2015
188
66
@Casshern2, it's not a secret, any partner can see button "Deleted Files" at the bottom of "My Files" page. At this moment we don't have notification about deleted files, but we will think about it. Also, just to remind you, that all questions regarding affiliate program you can discuss with manager much faster via Skype or e-mail.
 
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eshwaa

Well-Known Member
Nov 29, 2014
526
4,856
Hi, my links keep getting reported as premium only. Is there a way to turn this off for my files? Do I have to unset premium every time I upload a file?

I don't see any status of premium on the files page. I thought checking "PU" was for Premium Users and that leaving it unchecked would leave it free.

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